Privacy Policy

1. Introduction

Noir Agency ("we," "us," or "our"), located at Sharjah Media City, Al Messaned, Al Mitsannid, Dubai, UAE, is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR) and French data protection law (Loi Informatique et Libertés).

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you interact with our website:

• Name, email address, phone number, and postal address
• Company name and job title
• Project details and booking preferences
• Payment information (processed securely through third-party providers)
• Model application data including photographs, measurements, and portfolio materials
• Communication records including emails and form submissions

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Operating system and device information
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Date and time of access

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing booking requests and managing client relationships
• Evaluating model applications and managing talent portfolios
• Communicating about services, events, and promotions
• Processing payments and maintaining financial records
• Improving our website, services, and user experience
• Complying with legal obligations and industry regulations
• Preventing fraud and ensuring website security

4. Advertising and Analytics

4.1 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data through cookies including pages visited, session duration, device information, and geographic location. This data is processed in accordance with Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Google Ads and Remarketing

We may use Google Ads and remarketing services to display advertisements on third-party websites. These services use cookies to serve ads based on your previous visits to our website. You can opt out of personalized advertising by visiting Google Ad Settings or the Network Advertising Initiative opt-out page.

4.3 Social Media Advertising

We may use social media platforms (Facebook, Instagram, LinkedIn, TikTok) for targeted advertising. These platforms collect data through their own cookies and pixels. Please refer to each platform's privacy policy for details on their data practices and opt-out options.

4.4 Other Advertising Partners

We may work with third-party advertising networks and partners who use cookies, web beacons, and similar technologies to collect data about your browsing activities across different websites. This information may be used to provide targeted advertisements that are more relevant to your interests.

5. Cookies

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

6. Opt-Out Options

You have several options to control how your data is collected and used:

• Cookie Settings: Manage your cookie preferences through our cookie banner or your browser settings
• Email Marketing: Unsubscribe from marketing emails using the link provided in each email
• Google Analytics: Install the Google Analytics Opt-out Browser Add-on
• Personalized Ads: Visit Google Ad Settings or Your Online Choices
• Do Not Track: We respect "Do Not Track" browser signals where technically feasible
• Data Deletion: Request deletion of your personal data by contacting us at [email protected]

7. Data Sharing and Disclosure

We may share your personal information with:

• Service providers who assist in our operations (hosting, payment processing, email delivery)
• Advertising and analytics partners (as described in Section 4)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

We do not sell your personal information to third parties.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure data storage, access controls, and regular security audits.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Booking data is retained for 5 years. Marketing data is retained until you opt out. Model application data is retained for 2 years unless you join our roster.

10. Your Rights Under GDPR

As a data subject under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure adequate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

12. Children's Privacy

Our services are not directed to individuals under 16 years of age. For model applications involving minors, parental or guardian consent is required and must be provided in writing.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Noir Agency
Sharjah Media City, Al Messaned, Al Mitsannid, Dubai, UAE
Email: [email protected]
Phone: +971 58 637 2641

You also have the right to lodge a complaint with the French data protection authority (CNIL) at www.cnil.fr.