Frequently Asked Questions

Contact us via our booking form, email, or phone. Provide project details including date, location, duration, and concept. Our team will match you with the perfect talent and provide a detailed quote within 24 hours.

Cancellations made 72+ hours before the booking receive a full refund. Cancellations within 48-72 hours incur a 50% fee. Less than 48 hours notice requires full payment. Rescheduling is free with 48+ hours notice, subject to model availability.

Yes, Noir Agency operates globally with a primary focus on European fashion capitals. We coordinate bookings in Paris, Milan, London, New York, and many other cities. Our international network ensures seamless logistics for any location.

We cover editorial, commercial, runway, beauty, lifestyle, e-commerce, events, and more. From major fashion campaigns to intimate brand shoots, we tailor our services to match your creative vision and budget.

Usage rights depend on the package tier. Essentiel includes standard digital rights for 12 months. Prestige extends to print and digital for 24 months. Haute provides worldwide, all-media rights. Custom agreements are available upon request.

Absolutely. Browse our talent roster and include your preferences in the booking request. While specific availability cannot be guaranteed, we will do our best to accommodate your choices or suggest comparable alternatives.

Our styling service includes wardrobe planning, mood board creation, on-set styling assistance, and coordination with hair and makeup teams. Higher-tier packages include a dedicated senior stylist for the entire session.

Diversity is central to our identity. We actively represent talent across all ethnicities, body types, ages, and gender identities. Our scouting team prioritizes inclusive representation that reflects the richness of contemporary fashion.

We accept bank transfers (SEPA and international), credit cards (Visa, Mastercard, Amex), and PayPal. Corporate clients can arrange net-30 payment terms upon credit approval. All invoices are issued in EUR.

Yes, we have a dedicated New Faces division. Aspiring models can submit their portfolio through our website. We offer development programs including test shoots, runway coaching, and personal branding workshops.

Our team coordinates all logistics. Models arrive on time with a professional attitude. Depending on your package, a Noir representative may be on set to ensure everything runs smoothly. We handle any last-minute adjustments or needs.

Standard delivery is 5-7 business days for edited images. Rush delivery (48 hours) is available for Prestige and Haute packages. Raw files can be provided same-day upon request for an additional fee.